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How to Apply for the BusinessTrust/TrustSg Accreditation?
Step 1

Ensure that your business is in the B2B sector.  You must be trading in B2B marketplaces. Download your Application Form.

Step 2

Complete the application forms and prepare the application fee of S$100.00 with a crossed cheque made payable to CommerceNet Singapore Ltd.  

Step 3

Mail your application forms and the cheque to:

CommerceNet Singapore Limited
35, Selegie Road, #09-25,
Parklane, Singapore 188307

Step 4

Pre-Audit is done accessing the merchant's web site to view the information displayed in align with the Code of Practice.  The pre-audit covers areas such as Identification , Legitimate Transactions, Company Profile and Business Information, Communications, Capacity For Fulfillment, Quality of Products/Services, Intellectual Property Practices, Timeliness of Delivery, Payment, Privacy, Dispute Resolution and Information Security.
In all there are 12 areas of compliance for the code of practice. 

Step 5

An appointment is made with the company to do an on site audit assessment. 

Step 6

After the Corrective Action is completed, the web site of the audited company will be reviewed to check if the company has complied with all the clauses stipulated in the Code of Practice. The BusinessTrust Licence Agreement must be signed and returned to CommerceNet Singapore Ltd. 

Step 7

Companies will be given the BusinessTrust logo and the TrustSg seal for their web site. A maximum of 4 urls could be used to display both the BusinessTrust logo and the TrustSg seal on their web sites.

BusinessTrust Fee Structure

Application Fee: S$100.00
Consumertrust / TrustSg Accreditation Audit and Certification Fee: S$3000.00
( Special Promotion: ACO 1st Year Waived fee offered to Companies ): (S$1500.00)
less 50% trust mark certification fund upon certification. Disbursement from NTC: (S$1500.00)
Total Amount Payable by B2B Companies for the accreditation: S$100.00 only.

Licensing Fee (Annual)

B2B Companies: S$800.00 per year